H₂O Innovation Customer Portal

Due to the system not being able to collect disinfection residuals from the facility equipment, the Texas Commission on Environmental Quality has required the Northgate Crossing MUD 2 TX1013078, public water system to notify all customers to boil their water prior to consumption (e.g., washing hands/face, brushing teeth, drinking, etc). Children, seniors, and persons with weakened immune systems are particularly vulnerable to harmful bacteria, and all customers should follow these directions). The water should be brought to a vigorous rolling boil and then boiled for two minutes.

Directional Flushing being performed from Monday, March 27th to Friday, March 31st for Westador M.U.D. Some residents may temporarily be out of water during the process, for a maximum of 15 mins.

The Texas Commission on Environmental Quality (TCEQ) has notified the Buena Vista WS Burnet, TX0270008 that the drinking water being supplied to customers had exceeded the Maximum Contaminant Level (MCL) for haloacetic acids (group of five). You do not need to use an alternative water supply. However, if you have health concerns, you may want to talk to your doctor to get more information about how this may affect you.

The Texas Commission on Environmental Quality (TCEQ) has notified the Buena Vista WS Burnet, TX0270008 that the drinking water being supplied to customers had exceeded the Maximum Contaminant Level (MCL) for total trihalomethanes. You do not need to use an alternative water supply. However, if you have health concerns, you may want to talk to your doctor to get more information about how this may affect you.