H₂O Innovation Customer Portal

Due to a recent water outage, the Texas Commission on Environmental Quality has required the Ramblewood UD, TX1011528 public water system to notify all customers to boil their water prior to consumption (e.g., washing hands/face, brushing teeth, drinking, etc). Children, seniors, and persons with weakened immune systems are particularly vulnerable to harmful bacteria, and all customers should follow these directions).

To ensure destruction of all harmful bacteria and other microbes, water for drinking, cooking, and ice making should be boiled for two minutes and cooled prior to use for drinking water or human consumption purposes.

If you have questions concerning this matter, you may contact Dawn Bingaman with H2O Innovation at (281) 353-9809.

On Wednesday, July 22nd, 2026, the Texas Commission on Environmental Quality required the Woodland Lakes, TX1700080 public water system to inform customers, individuals, or employees that due to conditions which occurred recently in the public water system, the water from this public water system was required to be boiled prior to use for drinking water or human consumption purposes.

The public water system has taken the necessary corrective actions to restore the quality of the water distributed by this public water system used for drinking water or human consumption purposes and has provided TCEQ with laboratory test results that indicate that the water no longer requires boiling prior to use as of July 24th, 2026.

If you have questions concerning this matter, you may contact Dawn Bingaman with H2O Innovation at (281) 353-9809.

Hurricane Season is from June 1st to November 30th

Get ready for hurricane season by making a plan, gathering supplies, and getting your homes, car and family ready for the storm. Know what you should do or where to go if told to evacuate or stay at home.

Click Read More to read the full notice.

The OAKMONT PUD | WEST PARK MUD | Northgate Crossing M.U.D. #2 water systems have violated the monitoring and reporting requirements set by Texas Commission on Environmental Quality (TCEQ). All required samples were collected by the public water systems. The violation resulted from a delinquency with the contracted state laboratory; Invoices were not received, which delayed the reporting of results. All outstanding fees have since been paid, and the laboratory has released the results to the Texas Commission on Environmental Quality. Contact information has been reviewed and updated to ensure proper invoice routing and prevent future occurrences.

Read the full notices by clicking on the following links:

OAKMONT PUD

WEST PARK MUD

NGC M.U.D. #2

The Texas Commission on Environmental Quality (TCEQ) has notified the Westwood Shores MUD, TX2280016 that the drinking water being supplied to customers had exceeded the Maximum Contaminant Level (MCL) for total trihalomethanes. You do not need to use an alternative water supply. However, if you have health concerns, you may want to talk to your doctor to get more information about how this may affect you. We are working to correct the problem.

Please share this information with all people who drink this water, especially those who may not have received this notice directly. (i.e., people in apartments, nursing homes, schools, and businesses). If you have any questions regarding this matter or need further information, contact:

Natalia Espitia with H2O Innovation at (281) 353-9809.

Dear residents, it's been brought to our attention that an unofficial MUD #389 account was set up on an external payment platform we are not affiliated with, called DOXO. Please DO NOT USE DOXO to pay your bill. The only correct payment link for MUD #389 is https://h2o.starnik.net/.

We are working to correct this situation as soon as possible.