If you have questions about the payment or want to cancel it, please contact us:
Contact
Email | customercare@h2oinnovation.com
Customer Care/Billing | (281) 353-9756
Service/Repair | (281) 353-9809
Addresses
West Houston | 17332 Groschke Rd., Houston, TX 77084
Spring | 27335 West Hardy Rd, Suite 101, Spring, TX 77373
For District information, please visit our website at www.westador.org
To sign up for the district’s notification system, please visit www.districtdata.org/westador-alerts/
Lead Service Line Inventory Statement
View map by clicking here or in the documents below.
As part of the U.S. Environmental Protection Agency’s (EPA) revised Lead and Copper Rule, Westador MUD has completed a full inventory of service lines within our water distribution system, including both the public (utility-owned) and private (customer-owned) portions of each service connection.
Based on a thorough review of historical records, customer outreach, and material verification, no lead or galvanized service lines requiring replacement were identified on either the public or private side of our system. All service lines are confirmed to be made of non-lead materials such as copper, plastic, or other EPA-approved materials.
Although no lead service lines were found, we remain proactive in maintaining accurate records and ensuring ongoing compliance with all regulatory requirements. If you have questions about your service line material, would like to view our inventory, or are interested in voluntary water testing, please contact us at cs.compliance@h2oinnovation.com or by phone at 281-353-9809.
The form has editable fields you can fill directly on your phone or computer. Once completed, send the filled form at customercare@h2oinnovation.com, or return it to one of our office locations.
A deposit of $200.00 or $300.00 depending on owning or leasing the property with proper documentations and an application fee of $45.00 will be collected. You can pay this via credit card over the phone OR in person using check or money order at 27335 West Hardy Rd, Suite 101, Spring, TX 77373 OR mail to P.O. Box 2569, Spring, TX 77383.
| 0-3,000 gallons | $15 Minimum |
| 3,001-6,000 gallons | $1.50/1000 gallons |
| 6,001-10,000 gallons | $1.75/1000 gallons |
| 10,001-15,000 gallons | $2.50/1000 gallons |
| 15,001 gallons thereafter | $2.75/1000 gallons |
| $38.00 Flat rate |
$3.35/1000 gallons
For more information on this fee, please visit the authority website www.nhcrwa.com
Texas Pride
(281) 342-8178
Please contact your trash provider regarding containers and pick-up days.