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If you have questions about the payment or want to cancel it, please contact us:
Contact
Email | customercare@h2oinnovation.com
Customer Care/Billing | (281) 353-9756
Service/Repair | (281) 353-9809
Addresses
West Houston | 17332 Groschke Rd., Houston, TX 77084
Spring | 27335 West Hardy Rd, Suite 101, Spring, TX 77373
For District information, please visit our website at www.westador.org
To sign up for the district’s notification system, please visit www.districtdata.org/westador-alerts/
District Alert Active – Change in billing software
Please note that your district is moving to a new billing software in May 2024, please be on the look out for notices in mail and by email.
The form has editable fields you can fill directly on your phone or computer. Once completed, send the filled form at customercare@h2oinnovation.com, or return it to one of our office locations.
A deposit of $200.00 or $300.00 depending on owning or leasing the property with proper documentations and an application fee of $30.00 will be collected. You can pay this via credit card over the phone OR in person using check or money order at 27335 West Hardy Rd, Suite 101, Spring, TX 77373 OR mail to P.O. Box 2569, Spring, TX 77383.
| $8.25 Minimum | |
| 0-5,000 gallons | $1.65/1000 gallons |
| 5,001-20,000 gallons | $0.84/1000 gallons |
| 20,001-50,000 gallons | $1.18/1000 gallons |
| 50,001 gallons thereafter | $1.77/1000 gallons |
$38.10 Flat rate
$4.53/1000 gallons
For more information on this fee, please visit the authority website www.nhcrwa.com
Texas Pride
(281) 342-8178
Please contact your trash provider regarding containers and pick-up days.
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