Terranova West M.U.D.

Introduction & Contacts

If you have questions about the payment or want to cancel it, please contact us:

Contact
Email | customercare@h2oinnovation.com
Customer Care/Billing | (281) 353-9756
Service/Repair | (281) 353-9809

Addresses
West Houston | 17332 Groschke Rd., Houston, TX 77084
Spring | 27335 West Hardy Rd, Suite 101, Spring, TX 77373

 

For District information and to sign up for the district’s email notification system, please visit our website at www.tnwmud.org

 

Click here to watch the EyeOnWater Utility Customer Explainer Video on Youtube

Start/Stop New Service

 

The form has editable fields you can fill directly on your phone or computer. Once completed, send the filled form at customercare@h2oinnovation.com, or return it to one of our office locations.

Items Required

  • Proof of Ownership or Lease – Please only include the 1st page of closing disclosure or 1st page of lease.
  • I.D. – a copy of your valid I.D. is required.
  • Fees – Applicable Deposit and Application Fee

Fees + Deposit

A deposit of $200.00 or $400.00 depending on owning or leasing the property with proper documentations and an application fee of $25.00 will be collected. You can pay this via credit card over the phone OR in person using check or money order at 27335 West Hardy Rd, Suite 101, Spring, TX 77373 OR mail to P.O. Box 2569, Spring, TX 77383.

RESIDENTIAL WATER RATES
$12.00 Minimum
0-5,000 gallons$2.40/1000 gallons
5,001-10,000 gallons$1.80/1000 gallons
10,001-15,000 gallons$2.15/1000 gallons
15,001-20,000 gallons$3.05/1000 gallons
20,001-30,000 gallons$4.05/1000 gallons
30,000 gallons thereafter$6.50/1000 gallons
RESIDENTIAL SEWER RATES

$20.00 Flat Rate

RWA FEE

$4.05/1000 gallons

For more information on this fee, please visit the authority website www.nhcrwa.com

GARBAGE

Garbage is not provided by Terranova West M.U.D. Please contact your HOA regarding trash inquiries.