Northwest Harris County M.U.D. #21

Introduction & Contacts

If you have questions about the payment or want to cancel it, please contact us:

Contact
Email | customercare@h2oinnovation.com
Customer Care/Billing | (281) 353-9756
Service/Repair | (281) 353-9809

Addresses
West Houston | 17332 Groschke Rd., Houston, TX 77084
Spring | 27335 West Hardy Rd, Suite 101, Spring, TX 77373

 

District Alert Active – Change in billing software

Please note that your district is moving to a new billing software in May 2024, please be on the look out for notices in mail and by email.

Start/Stop New Service

 

The form has editable fields you can fill directly on your phone or computer. Once completed, send the filled form at customercare@h2oinnovation.com, or return it to one of our office locations.

Items Required

  • Proof of Ownership or Lease – Please only include the 1st page of closing disclosure or 1st page of lease.
  • I.D. – a copy of your valid I.D. is required.
  • Fees – Applicable Deposit and Application Fee

Fees + Deposit

Please contact out office via phone OR in person:

Contact
Email | customercare@h2oinnovation.com
Customer Care/Billing | (281) 353-9756
Spring | 27335 West Hardy Rd, Suite 101, Spring, TX 77373

RESIDENTIAL WATER RATES
$10.00 Minimum
0-10,000 gallons$1.50 /1000 gallons
10,001 gallons thereafter$1.50 /1000 gallons
RWA FEE

$4.46/1000 gallons

For more information on this fee, please visit the authority website www.nhcrwa.com

GARBAGE

Garbage is not provided by N.W. H.C. M.U.D. 21. Please contact your HOA regarding trash inquires.