Northwest Harris County M.U.D. #19

Introduction & Contacts

If you have questions about the payment or want to cancel it, please contact us:

Spring, TX | Office Phone: (281) 353-9756 | Email:

For District information and to sign up for the district’s email notification system, please visit our website at


Residential Alert Active – Monitoring Requirements Not Met

Dear Residents, our system failed to collect every required coliform sample. Although this incident was not an emergency, as our customers, you have a right to know what happened and what we did to correct this situation. We are required to monitor your drinking water for specific contaminants on a regular basis. Results of regular monitoring are an indicator of whether or not our drinking water meets health standards. During June 01, 2023 to June 30, 2023 we did not complete all testing for coliform bacteria according to TCEQ rules and regulations and therefore cannot be sure of the quality of your drinking water during that time.

There is nothing you need to do at this time. You may continue to drink the water. If a situation arises where the water is no longer safe to drink, we are required to notify you within 24 hours.

If you have any questions regarding this matter or need further information, contact: Natalia Espitia with H2O Innovation at (281) 355-1312 or at 2200 Sciaaca Road, Spring, TX 77373. You can read the full notice by clicking here or in the documents below.

Start/Stop New Service


The form has editable fields you can fill directly on your phone or computer. Once completed, send the filled form at, or return it to one of our office locations.

Items Required

  • Proof of Ownership or Lease – Please only include the 1st page of closing disclosure or 1st page of lease.
  • I.D. – a copy of your valid I.D. is required.
  • Fees – Applicable Deposit and Application Fee

Fees + Deposit

A deposit of $100.00 or $500.00 depending on owning or leasing the property with proper documentations and an application fee of $35.00 will be collected. You can pay this via credit card over the phone OR in person using check or money order at 2200 Sciaaca Rd, Spring, TX 77388. There is a 24-hour night drop box at this location or mail to P.O. Box 2569, Spring, TX 77383.

$10.00 Minimum
0-10,000 gallons$1.00 /1000 gallons
10,001-20,000 gallons$2.00 /1000 gallons
20,001-30,000 gallons$3.00 /1000 gallons
30,001-40,000 gallons$4.00/1000 gallons
40,001 gallons thereafter$5.00/1000 gallons
$25.00 Minimum
0-12,000 gallons$2.083/1000 gallons
12,001 gallons thereafter$0.50/1000 gallons

$3.60 /1000 gallons

For more information on this fee, please visit the authority website


Residential Recycling & Refuse
(346) 248-5222
Please contact your trash provider regarding containers and pick-up days –