Harris County M.U.D. #389

Introduction & Contacts

Due Date: 11th

If you have questions about the payment or want to cancel it, please contact us:

Houston, TX | Office Phone: (281) 355-1312 | Email: customercare.cypress@h2oinnovation.com

Tax Tech Inc – Tax Assessor – (281)-499-1223

Start/Stop New Service

  • To START new service, complete the Customer Service Agreement in the documents below
  • To CANCEL your service, complete the Cancellation of Service Notice in the documents below or by clicking this cancellation form link.

 

For the service to be cancelled, a cancel service form is required. Service can be cancelled by emailing the cancel service form, mailing it to us, or coming into one of our offices to fill out the form. Service will not be finalized until H2O Innovation – Trusted Utility Partners  (formerly Gulf Utility Service, Inc.), receives the cancel service form.

Both forms have editable fields you can fill directly on your phone or computer. Once completed, send the filled form at customercare.cypress@h2oinnovation.com, return it to one of our office locations, or fax it to 281-355-1312.

Items Required

  • Proof of Ownership or Lease – Please only include the 1st page of closing disclosure or 1st page of lease.
  • I.D. – a copy of your valid I.D. is required.
  • Fees – Applicable Deposit and Application Fee

Fees + Deposit

A deposit of $75.00 for owners and $125.00 for renters and an application fee of $30.00 will be collected. This will need to be paid by a check or money order only. All information can be brought into one of our locations, sent to our PO Box or our 24-hour night drop box.

  • 17332 Groeschke Rd., Houston, TX 77084 (Drop Box outside of office)
  • PO Box 2569, Spring, TX 77383

 

RESIDENTIAL WATER RATES
0 – 10,000 gallons$18.00
10,001-20,000 gallons$2.00/1,000 gallons
20,001 gallons thereafter$2.25/1,000 gallons
RESIDENTIAL SEWER RATES

$44.75 Flat Rate

RWA FEE

$4.60 /1000 gallons

For more information on this fee, please visit the authority website
www.nhcrwa.com

GARBAGE

Best Trash
(281) 313-2378
Please contact your trash provider regarding containers and pick-up days.