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Due Date: 20th
If you have questions about the payment or want to cancel it, please contact us:
Houston, TX | Office Phone: (281) 355-1312 | Email: customercare.cypress@h2oinnovation.com
Residential Alert Active – Boil Water Notice Rescinded
On October 26, 2023, the Texas Commission on Environmental Quality required the Montgomery County MUD #164 public water system, TX1700894, to issue a Boil Water Notice to inform customers, individuals, or employees that due to conditions which occurred recently in the public water system, the water from this public water system was required to be boiled prior to use for drinking water or human consumption purposes.
The public water system has taken the necessary corrective actions to restore the quality of the water distributed by this public water system used for drinking water or human consumption purposes and has provided TCEQ with laboratory test results that indicate that the water no longer requires boiling prior to use as of October 27, 2023. If you have questions concerning this matter, you may contact Natalia Espitia with H2o Innovation at (281) 353-9809
For the service to be cancelled, a cancel service form is required. Service can be cancelled by emailing the cancel service form, mailing it to us, or coming into one of our offices to fill out the form. Service will not be finalized until H2O Innovation – Trusted Utility Partners (formerly Gulf Utility Service, Inc.), receives the cancel service form.
Both forms have editable fields you can fill directly on your phone or computer. Once completed, send the filled form at customercare.cypress@h2oinnovation.com, return it to one of our office locations, or fax it to 281-355-1312.
A deposit from $125.00 and a transfer fee of $30.00 will be collected. This will need to be paid by a check or money order only. All information can be brought into one of our locations, sent to our PO Box or our 24-hour night drop box.
| 0 – 5,000 gallons | $20.00 |
| 5,001-10,000 gallons | $2.00/1,000 gallons |
| 10,001-15,000 gallons | $2.75/1,000 gallons |
| 15,001-20,000 gallons | $3.50/1,000 gallons |
| 20,001-30,000 gallons | $4.50/1,000 gallons |
| 30,001 gallons thereafter | $6.00/1,000 gallons |
$50.00 Flat Rate
| LSGCD Fee | $0.12/1,000 gallons |
| TCEQ Fee | 0.5% |
Residential Recycling & Refuse
(346) 248-5222
Please contact your trash provider regarding containers and pick-up days – rrrtx.net
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